Returns & Refund Policy
At sp5derclothing, we want you to feel confident with every purchase. If something isn’t right, we’re here to help.
30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be:
- Unworn and unused
- In the same condition as received
- With all original tags attached
- In its original packaging
- Accompanied by proof of purchase (receipt or order confirmation)
How to Start a Return
To initiate a return, please contact us at:
Once your return request is approved, we will provide:
- Return instructions
- Return shipping details
Important:
Items sent back without prior approval will not be accepted.
Damaged, Defective, or Wrong Items
Please inspect your order upon delivery.
If you receive:
- A damaged item
- A defective product
- The wrong item
Contact us immediately at clothing.sp5derr@gmail.com with photos, and we’ll resolve the issue as quickly as possible.
Exchanges
We currently do not offer direct exchanges.
The fastest way to get a different item is to:
- Return your original item
- Place a new order separately
Refunds
Once we receive and inspect your return, we will notify you about the approval status.
If approved:
- Your refund will be issued to your original payment method
- Processing time may vary depending on your bank or card provider
Please allow several business days for the refund to appear in your account.
Non-Returnable Items
We do not accept returns on:
- Used or worn items
- Items without original packaging or tags
- Items returned after 30 days
Need Help?
If you have any questions about returns or refunds, feel free to contact us anytime:
Email: clothing.sp5derr@gmail.com